Capabilities

Practical systems across technology, business, AI, and experience.

The practical strengths I bring to business technology, operations, automation, education, and digital product work.

What I know

Capability matrix

I move between strategy, architecture, implementation, design, operations, communication, training, and continuous improvement.

Infrastructure & Systems
Managed IT servicesNetwork servicesRouting and switchingVirtualization
Managed Services
Client operationsVendor coordinationService workflowsSupport discipline
AI & Automation
AI-powered web appsPractical automationWorkflow designDecision support
Product Design
CMS architectureLMS planningBusiness experimentsUser-centered systems
Security & Credentials
Certified Information Systems Security OfficerCertified Ethical HackerCertified Penetration Testing EngineerMicrosoft MCSE / MCSACompTIA A+ / Network+Cisco CCENT
Teaching & Enablement
Microsoft Certified TrainerCompTIA Certified TrainerTechnical instructionMentorship

Now

The current edge of the lab.